New Intune Release – Desktop and Mobile Device Management and Security

As part of the name change to ‘Microsoft Intune’ a new look and feel has been released this week.  Contact the Atidan team at intune@atidan.com for information on how to manage and secure all of your devices.

New Intune standalone features that will be released as part of this service update include:

  • Enhanced user interface for Intune administration console
  • Ability to restrict access to Exchange on-premises email based upon device enrollment
  • Bulk enrollment of devices using a single service account
  • Lockdown of Supervised iOS devices and devices using Samsung KNOX with Kiosk mode
  • Targeting of policies and apps by device groups
  • Ability to report on and allow or block a specific set of applications
  • Enforcement of application install or uninstall
  • Deployment of certificates, email, VPN and WiFi profiles
  • Ability to push free store apps to iOS devices
  • More convenient access to internal corporate resources using per-app VPN configurations for iOS devices
  • Remote pin reset for Windows Phone 8.1 devices
  • Multi-factor authentication at enrollment for Windows 8.1 and Windows Phone 8.1 devices
  • Ability to restrict administrator access to a specific set of user and device groups
  • Updated Company Portal apps to support customizable terms and conditions

Intune Mobile App Management - AtidanMicrosoft Intune - Atidan

Mobile Device Management (MDM)

With the increasing volume and diversity of corporate and personal devices being used in organizations today, a growing challenge for IT departments is keeping corporate information secure. Intune helps minimize complexity by offering mobile device management through the cloud with integrated data protection and compliance capabilities.

  • Provide a self-service Company Portal for users to enroll their own devices and install corporate applications across the most popular mobile platforms
  • Deploy certificates, WiFi, VPN, and email profiles automatically once a device is enrolled, enabling users to access corporate resources with the appropriate security configurations
  • Deliver comprehensive settings management for mobile devices, enabling the execution of remote actions such as passcode reset, device lock, data encryption, and full wipe to protect corporate data on lost or stolen devices
  • Protect corporate data by restricting access to Exchange email when a user tries to access resources on an unenrolled or non-compliant device based upon policies set by the administrator
  • Simplify enrollment of corporate devices with bulk enrollment using Apple Configurator or a single service account, enabling IT administrators to set policies and deploy applications on a large scale
  • Enable the enforcement of more strict “lock down” policies for Supervised iOS devices, Android devices using Kiosk Mode, and Windows Phone devices using Assigned Access
Mobile Application Management (MAM)

Employees are demanding access to corporate applications, data, and resources from their mobile devices. Intune addresses this challenge by building manageability and data protection directly into the Office mobile apps your employees are most familiar with. Intune also provides the flexibility to extend these capabilities to existing line-of-business apps and to enable secure viewing of content using the Managed Browser, PDF Viewer, AV Player, and Image Viewer apps.

  • Enable your workforce to securely access corporate information using the Office mobile apps they know and love while preventing leakage of your company’s data by restricting actions such as copy/cut/paste/save in your managed app ecosystem
  • Apply the same management policies to your existing line-of-business (LOB) applications using the Intune app wrapper, without requiring code changes in those LOB apps
  • Allow users to securely view content on devices within your managed app ecosystem using the Managed Browser, PDF Viewer, AV Player, and Image Viewer apps for Intune
  • Allow administrators and device users to protect corporate information through selective wipe of managed apps and related data when a device is unenrolled, no longer compliant, lost, stolen, or retired from use
  • Enable administrators to push required apps automatically during enrollment and allow users to easily install corporate apps from the self-service Company Portal
  • Provide the ability to deny specific applications or URL addresses from being accessed on mobile devices
PC Management

As the number of device types allowed in corporate environments grows, management becomes more challenging. Intune provides a comprehensive management solution through a single administrative console that allows you to manage across a variety of devices, including PCs and laptops.

  • Integrate your existing System Center 2012 Configuration Manager infrastructure with Intune, further enhancing your ability to manage PCs, Macs, and Unix/Linux servers, as well as mobile devices from a single management console, while building on existing investments and skills
  • Provide real-time protection against malware threats on managed computers, keep malware definitions up-to date, and automatically scan computers to help protect against malware infections and other potentially unwanted software
  • Collect information about hardware configurations and software installed on managed computers, allowing you to generate reports, organize groups of computers, and more effectively target software deployments
  • Simplify administration by deploying software and configuring Windows Firewall settings on computers based upon policies defined by the administrator

End-to-End Exchange Online Monitoring and Reporting with GSX Monitor and Analyzer – Webinar September 30th – Monitoring and ramping up Office 365 performance with GSX Solutions and Atidan

Join Atidan and our partner GSX Solutions for an exciting demonstration of GSX Monitor and Analyzer for Microsoft Exchange Online and Office 365 to monitor, report and alert on the components and services that really matter while staying two steps ahead of your end users issues. Tuesday September 30th, 11 AM EST / 14:00 GMT. Register here! http://goo.gl/ZPWT7x

GSX Monitor & Analyzer is an agentless solution, providing end-to-end monitoring, reporting, and management solutions for Exchange Online and Office 365. It is the only tool on the market that measures and compares the Exchange service your company provides to your end users.

Register for this free webinar to see how GSX Monitor & Analyzer for Microsoft Exchange online supports your IT department by providing:

– A dedicated Cloud overview for Online Exchange to detect any slowdowns and simplify troubleshooting

– A user robot that processes end-user scenarios to anticipate any potential outages on Office 365 and stay two steps ahead of your end user issues

– Multi-station architecture to compare trends, identify bottlenecks, manage alerts and analyze the level of services delivered to users across multiples sites and locations

GSX Monitor and Analyzer for Microsoft Exchange Presentation

GSX Monitor and Analyzer for Microsoft Exchange Brochure

All attendees will receive a free trial offer and special incentives! For additional information or personal demonstration contact us gsx@atidan.com.

New “Groups” Launching in Office 365 for Improved Enterprise Collaboration

This past week, I was presenting the ‘Modern Office’ and the collection of Office 365 applications from Microsoft to a CIO and his senior team commented on the challenge of introducing so many applications, especially Yammer, Lync, and SharePoint on top of email, OneDrive, and new Office 2013. Too many disconnected tools!

It is great news that the new ‘Groups’ solution is launching to all Office 365 users starting today for early release subscribers and will continue with general availability by the end of 2014. It is a place for ad hoc teams to collaborate through email, calendars, files and conversations in one place. For everyone who has hesitated to roll out Yammer, this is a great way to get started on enterprise social collaboration.

Public and private groups are possible and you may include participants outside of your organization. Conversations come back to your inbox so everything can be done in Outlook or through the Group site on Office 365 Web Access.  A Group calendar can be created and synced automatically to your personal calendar. All files are stored in the OneDrive for Business workplace. Search is again a powerful productivity tool for group members to find information fast.

Unfortunately, this initial release is via the Outlook or Office 365 WEB APP only. Exciting news is that Lync and Yammer will be added to the equation soon, and many more features are coming in 2015.

  • Note for IT Teams: you can impose access request controls for external sharing and you can manage Group membership in the Office 365 Admin center
  • Some sample screen shots enclosed below where we started a small conversation about event we are holding on Tuesday- sharing links, photos, presentations, etc. with automatic emails to the team.
  • Enclosing links to additional support and instructions about Groups that you can post on your SharePoint Intranet
  • Great comparison chart describing the differences between Groups, Distribution Lists, Site Mailboxes, Shared Mailbox and Public Folders
  • As always, please let us know if we can assist you with Office 365 administration, training or support!

Office 365 Groups Page 1 Office 365 Groups Page 3 Office 365 Groups Page 2

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Find help about groups in Office 365

A group is a shared workspace for email, conversations, files, and calendar events where group members can conveniently collaborate and quickly get stuff done. To learn how to use and manage groups to be even more productive, check out the topics below.

Getting started

Using groups day-to-day

Managing groups

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Collaboration in Office 365

Office 365 encourages collaboration through Groups, distribution lists (also called distribution groups), site mailboxes, shared mailboxes, and public folders. Each of these options has a different purpose, user experience, and feature set. What to use depends on what the user needs to do and which tools your organization provides.

Summary of collaboration options

This table explains the various collaboration options available to you with Office 365.

Collaboration tool Description
Group A shared workspace that works across all applications in Office 365. Includes a shared inbox, calendar, and OneDrive for Business site for storing files. Users can create, find, and join Groups right from their email or calendar. Users need both a OneDrive for Business license and an Exchange Online license to participate in Groups.
Distribution list (also called distribution group) Used to distribute email messages to two or more people at the same time. Distribution groups are also known as mail-enabled distribution groups. A variant of the distribution group, called the dynamic distribution group, is a mail-enabled Active Directory group object used to send email to a large and evolving group of recipients. The exact recipients are determined by filters and conditions that you specify, such as all members of a particular locale or all full-time employees.
Site mailbox Includes SharePoint Online site membership (owners and members), shared storage through an Exchange mailbox for email messages, and a SharePoint Online site to store and share documents. A site mailbox brings Exchange email and SharePoint documents together. A site mailbox serves as a central filing cabinet for the project, providing a place to file project email and documents that can be accessed and edited only by site members. In addition, site mailboxes have a specified lifecycle and are optimized to be used for projects that have set start and end dates.
Shared mailbox A mailbox for select users to read and send email messages and share a common calendar. Shared mailboxes also can serve as a generic email address (such as info@contoso.com or sales@contoso.com) that customers can use to inquire about your company. When the Send As permission is enabled on the shared mailbox, email sent from the mailbox will use the generic address (e.g., sales@contoso.com).
Public folder Designed for shared access, pubic folders provide an easy and effective way to collect, organize, and share information with other people in your organization. Public folders organize content in a deep hierarchy that’s easy to browse and always visible in the Outlook folder view. A public folder can be mail-enabled and added as a member of the distribution group. Email sent to the distribution group is automatically added to the public folder for archiving or later reference. Public folders also provide simple document sharing when you don’t have a SharePoint Online subscription.

Which collaboration tool to use?

The following table gives you a quick glance at the various types of groups and explains when and how to use them with the various collaboration features of Office 365.

Groups Distribution lists Site mailboxes Shared mailboxes Public folders
Who uses? Users who want a collaboration workspace for their group messages, files, and calendar that is integrated with the Office 365 services they already use (Outlook Web App, OneDrive for Business) Users who need to send email to a group of recipients with a common interest or characteristic. Users who work together on a specific project with definitive start and end dates. Project documents are stored on a SharePoint Online site and team members send and receive project-related email via the site mailbox. Delegates working on behalf of a virtual identity, such as support@contoso.com. Delgates can respond to email as that shared mailbox identity. With the proper permissions, everyone in your organization can access and search public folders. They are ideal for email archiving or for sharing documents.
Ideal group size Any Large Small Small Large
Access Exchange Online and Office 365 users For distribution groups, members, must be manually added. For dynamic distribution groups, members are added based on filtering criteria. Site mailbox owners and members Users can be granted Full Access and/or Send As permissions. If granted Full Access permissions, users must also add the shared mailbox to their Outlook profile to access the shared mailbox. Accessible by anyone in your organization
Shared calendar? Yes No No Yes Yes
Email arrives in user’s personal Inbox? No. Users can subscribe to a group and then forward all Group messages to their inbox Yes. Email arrives in the inbox of all distribution group members. No. Email arrives in the site mailbox. No. Email arrives in the Inbox of the shared mailbox. No. Email arrives in the public folder.
Supported clients
  • Outlook 2013 (forward after subscribing)
  • Outlook Web App
  • Outlook 2010 (forward after subscribing)
  • Outlook 2007 (forward after subscribing)
  • Outlook 2013
  • Outlook Web App
  • Outlook 2010
  • Outlook 2007
  • Outlook 2013
  • SharePoint Online
  • Outlook 2013
  • Outlook Web App
  • Outlook 2010
  • Outlook 2007
  • Outlook 2013
  • Outlook Web App
  • Outlook 2010
  • Outlook 2007

Master your IT’s journey to the Cloud and keep an eye on the performance delivered to your end-users – GSX Monitor and Analyzer for Exchange

Make Your Journey to the Cloud an Easy One with GSX’s New Version

Master your IT’s journey to the Cloud and keep an eye on the performance delivered to your end-users. 

By leveraging the cloud, you can position your IT department as a strategic services broker, which can lower the bottom line substantially for the entire organization.

Try GSX Monitor & Analyzer and learn how it is the only tool on the market that measures and compares the Exchange service your company provides to your end users.

Contact us for a free trial: gsx@atidan.com

All the GSX team is really proud to announce the General availability of the New version 10.8 as it serves both our legacy market and new business by providing the IT administrators with the following and much more:

1-Real-time monitoring intuitive dashboard: Full auto-discovery of your Exchange Online organizations. Discover multiple organizations at multiple locations.

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2- A user robot that processes end-user scenarios to anticipate any potential outages on Office 365. GSX Monitor & Analyzer allows IT administrators to perform synthetic transactions to determine an application’s service levels from an end-user perspective, such as opening a mailbox, creating a folder, performing a task, sending an email, etc. You can also combine different scenarios to focus on a true user simulation and the ability to manipulate objects with Exchange Online.

Exchange scenario settings

3- Multi-station architecture to compare trends, identify bottlenecks, manage alerts and analyze the level of services delivered to users across multiples sites and locations.

4- New collaborative platforms supported with SharePoint 2013 and Sametime 9.

“GSX Monitor & Analyzer continues to evolve in sync with our customers’ needs,” said Antoine Leboyer, CEO of GSX. “More and more organizations are migrating their messaging to the cloud, for both administrative efficiency and reduced costs. When they do, GSX will be at their side, both to smooth the transition and to keep an eye on operations when running in the cloud.

GSX Monitor & Analyzer v10.8 is the only tool on the market that measures and compares the Exchange service your company provides to your end users. It provides you with in-depth custom scenarios which not only test the performance and availability of your environment, but allows you to simulate a user in day-to-day actions.

It gives you a unique ability to:

  • View and compare the service delivered to your users from multiple sites
  • Detect problems on any site within your organization
  • Prepare and secure your migration from your previous messaging system to Exchange Online

GSX Monitor & Analyzer goes beyond a simple monitoring and reporting tool as it:

  • Guarantees the success of your migration
  • Guarantees the users’ satisfaction and adoption of the cloud
  • Decreases your number of support calls and associated costs
  • Provides critical information on the quality of the infrastructure and services delivered

If you want to have more information eWeek published a very good post that allows you to understand the business case for this new version:
http://www.eweek.com/cloud/gsx-update-eases-office-365-cloud-migrations.html

Bridging the SharePoint Gap: Usage Meets User Performance – Webinar Tuesday June 3rd – GSX and Intlock present Microsoft SharePoint Usage and User Analytics

Atidan invites you to a joint GSX Solutions and Intlock webinar discussing how to fulfill the gap between usage and user performance when using Microsoft SharePoint on Tuesday June 3, 2014 at 11AM EDT/15:00 GMT. You will have the chance to learn the benefits of both GSX Monitor & Analyzer and Cardiolog Analytics for SharePoint sites from distinguished experts.

Register Here!

GSX Monitor & Analyzer for Exchange and SharePoint is an agentless solution that aligns the different IT views in a comprehensive and out-of-the-box tool. The solution performs system scenarios, application scenarios and end user scenarios to allow the IT Operation team and the Application owner to get the same results on the performance of the service delivered. Therefore, they can proactively reduce user problem before the user complains.

CardioLog Analytics, the only web analytics solution designed for SharePoint (versions 2013, 2010, 2007 and 2003 and SharePoint Online and Yammer). It enables you to improve the usability of your intranet, drive portal collaboration, boost your ROI and enhance the overall productivity of your business.

On Tuesday June 3rd at 11AM, this free webinar will show you:

    • GSX Solutions’ monitoring and reporting solution features on SharePoint platform and how it provides administrators with relevant alerts and real time overview of the services that their infrastructure is truly delivering to the business lines.
    • How GSX Monitor & Analyzer tracks the availability, the performance and the usage of your infrastructure so that you proactively detect emerging issue before they have a noticeable impact on the business.
    • Intlock CardioLog enables you to improve the usability of your intranet, drive portal collaboration, boost your ROI and enhance the overall productivity of your business. 

All registrations will receive a special free trial offer. 

GSX Monitor and Analyzer for SharePoint Brochure

CardioLog Analytics for SharePoint Presentation

Contact Atidan’s SharePoint Monitoring and Operations team at gsx@atidan.com and our User Analytics team at intlock@atidan.com

Turn Yammer On and Collaborate Confidently – Webinar Wednesday February 19, 2014 at 1:30PM Eastern – Archiving and compliance with Smarsh and Atidan

Join Atidan and Smarsh on Februrary 19th at 1:30PM Eastern where we will demonstrate archiving and compliance for Microsoft’s Yammer social networking platform.  Register here: http://goo.gl/Ojstvh

Many organizations would like to take advantage of the increased cross-department collaboration and employee engagement that Yammer brings, but risk management considerations have loomed as too large of an adoption barrier.Image

Smarsh Archiving & Compliance for Yammer enables organizations to capture, preserve, search, supervise and produce Yammer files and communications in support of e-discovery, compliance and record keeping initiatives. Now organizations can have compliance peace of mind while their employees use Yammer to collaborate, be more productive and update the people, projects and files that they’re working with every day.

Within the Web-based Smarsh Management Console, administrators can search, supervise and produce their organization’s Yammer content alongside other message types, including email, instant messaging and social media. Organizations can also extend the power of the Smarsh proprietary classification and review engine, the Virtual Compliance Officer, to their Yammer archive. Whether it’s streamlining and customizing review processes, focusing search results on the messages that matter most, or automating the classification of communication with custom tags, the VCO offers unmatched efficiency in message review.

At the conclusion of our demonstration, we will describe how Smarsh’s platform can archive and search all electronic message types, including email, instant messaging and social media, in one consolidated destination.

All registrations will be entered to win free copies of Windows 8 and Office 2013!

Contact us at smarsh@atidan.com for additional information about our archiving and compliance solutions!

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Capture 

Yammer communications, including updates, comments, files, and private messages are captured.

  • Comprehensive capture | Smarsh also captures associated metadata, providing greater context around message activity.
  • Support for attachments and versioning | Smarsh archives Yammer attachments and files, including all versions.

Preserve 

Yammer communication is preserved on non-erasable, non-rewriteable media in its native, unaltered format to meet recordkeeping and compliance obligations.

  • Global access | Messages and attachments are always readily accessible via the Web-based Smarsh Management Console.
  • Redundant data centers | Messages are preserved in the redundant, geographically-dispersed Smarsh data centers and saved to WORM (write once, read many) optical storage.
  • Retention policies | Messages are retained in accordance with client retention policies (and active legal holds).

Search

Administrators can search across their Yammer archive based on virtually any criteria, either ad-hoc or on a consistent, systematic basis.

  • Robust field search | Search across all Yammer communications and review entire threads of messages for the context of posts, comments and files.
  • Saved searches | Save search criteria and repeat searches for convenience, consistency and evidence of policy enforcement.
  • E-discovery searches | Run robust ad-hoc discovery searches for one-time instances.
  • Support for multiple lexicon lists | Clients can customize company-approved lexicons of keywords/phrases for search and/or start with a default list provided by Smarsh.

Supervise 

Customize your organization’s supervision experience for optimal efficiency in message review and effectiveness in identifying and mitigating risk. 

  • Hierarchy structure | Permission-based review hierarchy can be configured to model the review structure of your organization. Administrators can assign message supervision roles/authorities to specific users and groups, and grant the appropriate level of access/functionality to them. Smarsh can grant temporary permissions or access to compliance consultants, outside legal counsel or other individuals.
  • Run saved searches | Execute review procedures with regularly scheduled saved searches.
  • Flexible search options |Match search type (random percent, risk score, keywords or phrases) to risk profile.
  • Contextual review | Track the entire thread of each message with comments from multiple individuals, giving a conversation context during review.
  • Full audit review | Every administrator session and action taken throughout the entire lifecycle of a message is documented within the Smarsh Management Console.
  • Take action on messages | Reviewers have the ability to annotate, flag, open/close or escalate messages. All actions are logged and the subsequent metadata is indexed and searchable.
  • Reporting Center | Produce analytics reports on Yammer usage, system audit history and message archive data. Demonstrate policy enforcement and ensure accountability among multiple managers responsible for message review. Reports can be customized.

Produce 

Administrators can retrieve and produce as many messages as necessary, in original form, on demand. Apply policies and export only the necessary data in multiple formats securely and directly to outside counsel, regulatory examiners or third-party e-discovery systems during litigation or e-discovery events.

  • Production options | Yammer data can be securely downloaded to a PC or encrypted and saved to a portable media device. This can be utilized for real-time access to data during an investigation or examination, or to restore data for disaster recovery purposes.
  • Flexible e-discovery export | Export message data in popular e-discovery vendor “load file” formats (and the Electronic Discovery Reference Model (EDRM) XML Interchange Format Schema) and transfer it directly to document review and processing systems.
  • Monthly DVD service | As part of its service package, Smarsh delivers monthly copies of client data via encrypted DVD.

We Archive Everything

Archive and search all electronic message types, including email, instant messaging and social media, in one consolidated destination.

Microsoft Office 365 Fast Track Funding Offer for Free Deployment Services

Get the comprehensive IT Online solutions you need now, and earn funding towards deployment!

For every net new Office 365 purchase between September 1, 2013 and March 31, 2014, you can earn subsidy funds to be redeemed with Atidan!

Eligible subscriptions include: E1, E3, E4 and Exchange Online plans

  • 150-249 Seats = $5,000
  • 250-999 seats = $12,000
  • 1,000+ = $20,000

How does The Office 365 Fast Track Offer help my business?

A comprehensive solution can seem out of reach for most small to mid-sized Organizations. Most are accustomed to purchasing products and solutions piecemeal, and postponing planned upgrades or refreshes due to budget constraints. With the Office 365 Fast Track Offer, you can earn subsidy funds, which can be used for additional services from Atidan – a welcome injection to your IT budget. The Microsoft Office 365 Fast Track Offer includes Microsoft cloud services, which help businesses to access scalable and reliable applications while lessening the burden of provisioning and maintenance – saving money and simplifying IT management.

What is a subsidy?

A subsidy is a check made payable to Atidan. This subsidy can be used to enrich and implement your overall solution as it allows you to purchase additional services. The subsidy helps provide organizations with an affordable software version upgrade or solution adoption path – so your organization can realize the enhanced productivity, security and network performance benefits of the latest software solutions.

Qualified Organizations must work directly with Atidan to pilot, deploy and extend Microsoft Office 365 in order to be eligible for this special offer.

For full terms and conditions please, visit: http://fasttrack.office.com/Media/Default/DeploymentOffer/Office_365_Deployment_Offer_Terms_and_Conditions_ENG.pdf